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Customer Support Tele Counsellor

salary 15,000 - 30,000 /month
company-logo
job companyHitech Contractors & Engineers
job location Okhla, Delhi
job experience2 - 5 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Education
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

TELE-COUNSELLOR – PARENT COMMUNICATION

Location: Abul Fazal Enclave, Okhla, New Delhi
Salary: ₹15000 – ₹30,000 per month
Job Type: Full-Time | On-Site

We are looking for a soft-spoken, confident and responsible Tele-Counsellor to communicate with parents of a reputed CBSE-affiliated school.

Key Responsibilities:

• Taking regular parent feedback regarding academics, teachers, discipline and school facilities
• Calling parents of absent students and following up for regular attendance
• Communicating with fee defaulters and politely following up for timely fee payment
• Handling parents’ queries, concerns and suggestions with patience and empathy
• Maintaining accurate records of calls, feedback and follow-ups
• Preparing regular reports for the school management
• Building positive and professional relationships with parents

Candidate Requirements:

• Excellent communication and active listening skills
• Soft-spoken, polite, patient and presentable personality
• Good command of Hindi & English; Urdu will be an added advantage
• Basic computer, Excel and data-entry skills
• Experience in telecalling, counselling, customer relations or the education sector preferred
1–3 years of relevant experience preferred
• Female candidates may be preferred

If you are a people-friendly communicator who can handle parents with courtesy, patience and professionalism, we would like to hear from you.

📍 Job Location: Abul Fazal Enclave, Okhla, New Delhi
📩 To Apply: Send your CV / Resume with relevant details.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Tele Counsellor job

  1. What qualifications and experience are required for this Customer Support Tele Counsellor position?
    Ans : Candidates should have All Education levels with 2-5 years of experience and skills like Computer Knowledge.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Tele Counsellor job ranges between ₹15,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Okhla, Delhi.
  5. How many vacancies are there for this Customer Support Tele Counsellor job?
    Ans : There is 1 vacancy for this Customer Support Tele Counsellor role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele Counsellor job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Tele Counsellor job?
    Ans : As a Customer Support Tele Counsellor, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele Counsellor position is Okhla, Delhi.
  9. Who is the right fit for this Customer Support Tele Counsellor job?
    Ans : A candidate having skills like Computer Knowledge with 2-5 years of experience is the right fit for this Customer Support Tele Counsellor job.
  10. What makes this Customer Support Tele Counsellor job a good opportunity?
    Ans : This Customer Support Tele Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 30000

Contact Person

Kaleemul Hafeez
Posted 9 hours ago
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