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Customer Support Tele Counsellor

salary 15,000 - 35,000 /month*
company-logo
job companyGpm Branding.in
job location Work from home
incentive₹5,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
30 Openings
Incentives included
work_from_home Work From Home
full_time Full Time
contract Contract

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi, Punjabi
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele Counsellor to join our team at Gpm Branding.in. The role offers ₹ 20,000 - ₹ 52,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Tele Counsellor job

  1. Can freshers or experienced candidates apply for this Customer Support Tele Counsellor role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Tele Counsellor role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹35,000 per month in this Customer Support Tele Counsellor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele Counsellor job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 30 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele Counsellor job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Tele Counsellor, you will work on skills like Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Tele Counsellor job is located in Mohali, Chandigarh.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Tele Counsellor job.
  10. Why should you apply for this Customer Support Tele Counsellor job?
    Ans : This Customer Support Tele Counsellor job offers a salary between ₹15,000-₹35,000 per month. This is a Full Time opportunity and has 30 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

Yes

Salary

₹ 15000 - ₹ 55000

Regional Languages

Hindi, Punjabi

Contact Person

Lucky Kashyap

Interview Address

Mohali, Mohali, Chandigarh
Posted 10+ days ago
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