Tele Counsellor

19,000 - 25,000 /month

Dotto Business Solutions Private Limited

Sector 18 Gurgaon, Noida

0 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Tele Counsellor to join our team at Dotto Business Solutions Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹19,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Tele Counsellor job

Can freshers or experienced candidates apply for this Tele Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Tele Counsellor role.
What salary is offered for this Tele Counsellor job?
Ans : The salary for this Tele Counsellor job ranges between ₹19,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Tele Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
How many vacancies are there for this Tele Counsellor job?
Ans : There are 25 vacancies for this Tele Counsellor role.
Is this job open for all genders?
Ans : Yes, this Tele Counsellor job is open for both male and female candidates.
What does the role of Tele Counsellor involve?
Ans : As a Tele Counsellor, your work will involve skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele Counsellor position is Sector 18 Gurgaon, Gurgaon.
Who is the right fit for this Tele Counsellor job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 0-3 years of experience is the right fit for this Tele Counsellor job.
What makes this Tele Counsellor job a good opportunity?
Ans : This Tele Counsellor job is a good opportunity as it offers a salary between ₹19,000-₹25,000 per month. This is a Full Time job and has 25 openings.