Customer Support Tele Counsellor

12,000 - 15,000 /month

Bismillah International Visa Consultant

Husainganj, Lucknow

Freshers in Customer Support / TeleCaller

2 Openings

Full Time

Contract

Skills Required

Domestic Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Tele Counsellor to join our team at Bismillah International Visa Consultant. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹12000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele Counsellor job

Can freshers or experienced candidates apply for this Customer Support Tele Counsellor role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support Tele Counsellor role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Tele Counsellor job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Tele Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Husainganj, Lucknow.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support Tele Counsellor role. No prior experience is required.
What are the key responsibilities of this Customer Support Tele Counsellor job?
Ans : As a Customer Support Tele Counsellor, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Tele Counsellor job is located in Husainganj, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along is ideal for this Customer Support Tele Counsellor job.
Why should you apply for this Customer Support Tele Counsellor job?
Ans : This Customer Support Tele Counsellor job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.