Tele Counsellor

15,000 - 30,000 /month*

Amax Visa Point

Sector-8 Chandigarh, Chandigarh

₹5,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

7 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Education

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Tele Counsellor and Visa Filing Officer to join our team at Amax Visa Point. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Minor Schooing Visa. The role offers ₹ 15,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions, follow-ups, documentation .
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Tele Counsellor job

What skills and experience do you need for this Tele Counsellor job?
Ans : To apply for this Tele Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Tele Counsellor job ranges between ₹15,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-8 Chandigarh, Chandigarh.
How many vacancies are there for this Tele Counsellor job?
Ans : There are 7 vacancies for this Tele Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Tele Counsellor role. Only female candidates are eligible.
What are the key responsibilities of this Tele Counsellor job?
Ans : As a Tele Counsellor, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele Counsellor position is Sector-8 Chandigarh, Chandigarh.
Who is the right fit for this Tele Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Tele Counsellor job.
What makes this Tele Counsellor job a good opportunity?
Ans : This Tele Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 7 openings.