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Customer Support Tele Counsellor

salary 12,000 - 43,000 /month*
company-logo
job companyAb Issuance Brokers Private Limited
job location Udhana Darwaja, Surat
incentive₹25,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Life Insurance
sales
Languages: Hindi, Marathi
qualification
10th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele Counsellor to join our team at Ab Issuance Brokers Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Life Insurance. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 43,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Tele Counsellor job

  1. Can freshers or experienced candidates apply for this Customer Support Tele Counsellor role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Tele Counsellor role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹43,000 per month in this Customer Support Tele Counsellor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Udhana Darwaja, Surat.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Tele Counsellor job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Tele Counsellor, you will work on skills like Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Tele Counsellor job is located in Udhana Darwaja, Surat.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Tele Counsellor job.
  10. Why should you apply for this Customer Support Tele Counsellor job?
    Ans : This Customer Support Tele Counsellor job offers a salary between ₹12,000-₹43,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Query Resolution, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 43000

Regional Languages

Hindi, Marathi

Contact Person

Rahul kashyap

Interview Address

106,2nd Floor, Slok Business Centre, Near Apple Hospital, Udhana, Surat
Posted 20 hours ago
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