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Tele Collection Executive

salary 18,000 - 25,000 /month
company-logo
job companyKrazybee Services Private Limited
job location Hoodi, Bangalore
job experience1 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are hiring Tele Collections Executives to handle overdue Personal Loan and Business Loan accounts. The role involves contacting customers, following up on pending EMIs, negotiating repayment plans, and ensuring timely collections while maintaining professional customer relationships.

Roles & Responsibilities

Handle inbound and outbound collection calls for overdue personal and business loans.

Follow up with customers regarding pending EMIs and outstanding payments.

Negotiate repayment plans and resolve payment-related concerns professionally.

Maintain accurate records of customer interactions, payment commitments, and follow-ups in CRM systems.

Coordinate with field collection teams and backend operations for account resolution.

Follow company collection procedures, policies, and quality standards.

Handle customer queries, escalations, and disputes professionally.

Achieve daily, weekly, and monthly collection targets.

Eligibility Criteria

Qualification: Any Graduate.

Experience: 6 months to 2 years in Tele Collections, Collections, or Customer Service within the NBFC/BFSI industry.

Age: Below 30 years.

Languages: English and Hindi, or English and Two south languages, or English and Hindi and any One south language.

Good communication, convincing, and negotiation skills.

Strong interpersonal and problem-solving abilities.

Basic knowledge of CRM tools and MS Office.

Salary & Benefits

Salary: Up to ₹3.5 LPA + attractive incentives.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Tele Collection Executive job

  1. What skills and experience do you need for this Tele Collection Executive job?
    Ans : To apply for this Tele Collection Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹25,000 per month in this Tele Collection Executive position.
  3. What shift and timings does this job follow?
    Ans : This Tele Collection Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hoodi, Bangalore.
  5. How many vacancies are there for this Tele Collection Executive job?
    Ans : There are 50 vacancies for this Tele Collection Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Tele Collection Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Tele Collection Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Tele Collection Executive position is Hoodi, Bangalore.
  9. Who is the right fit for this Tele Collection Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Tele Collection Executive job.
  10. What makes this Tele Collection Executive job a good opportunity?
    Ans : This Tele Collection Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Yesvanthani S

Interview Address

hoodi, Hoodi, Bangalore
Posted 2 days ago
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