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Tele Collection Executive

salary 12,000 - 18,000 /month
company-logo
job companyCollxn Partners Private Limited
job location Vaishali, Ghaziabad
job experience6 - 60 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Banking
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Tele Collection Executive to join our team at Collxn Partners Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹12,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Tele Collection Executive job

  1. What skills and experience do you need for this Tele Collection Executive job?
    Ans : To apply for this Tele Collection Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Tele Collection Executive job ranges between ₹12,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Tele Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vaishali, Ghaziabad.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Tele Collection Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Tele Collection Executive job?
    Ans : As a Tele Collection Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Tele Collection Executive job is located in Vaishali, Ghaziabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience is ideal for this Tele Collection Executive job.
  10. Why should you apply for this Tele Collection Executive job?
    Ans : This Tele Collection Executive job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Contact Person

CPPL

Interview Address

Vaishali, Ghaziabad, Vaishali, Ghaziabad
Posted 21 hours ago
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