Tele calling

salary 15,000 - 20,000 /month
company-logo
job companyZg Staffing Solutions
job location Koramangala, Bangalore
job experience6 - 12 months Experience in Customer Support / TeleCaller
20 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
All Education levels
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF
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PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional Tele calling to join our team for ZG Staffing Solution in Bangalore at our Koramangala location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.

  • Address customer queries, concerns, and complaints with a problem-solving approach.

  • Maintain accurate records of customer interactions and follow-ups.

  • Provide timely and relevant information to customers to resolve their issues.

  • Work collaboratively with other teams to escalate and resolve complex issues.

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0.5-1 years of experience in customer service or a tele caller role and should be proficient in Hindi, Kannada. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Below 10th, and the candidate should be willing to work 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Tele calling job

  1. What is the eligibility criteria to apply for this Tele calling job?
    Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Tele calling job?
    Ans: This Tele calling job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Tele calling job?
    Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., ZG STAFFING SOLUTIONS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Tele calling role?
    Ans: There is an immediate opening of 20 Tele calling at ZG STAFFING SOLUTIONS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Tele calling job?
    Ans: This Tele calling job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Lahasya

Interview Address

9, Castle St, Ashok Nagar, Bengaluru
Posted 10+ days ago
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