Customer Support Tele calling

10,000 - 12,000 /month

Ylala Security & Manpower Private Limited

Azamshah Layout, Nagpur

Freshers in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: B2B Sales

12th Pass and above

Females Only

6 days working | Night Shift

Job Benefits: Meal, PF, Accomodation, Medical Benefits

Job Description

We are looking for a Tele calling to join our team at YLALA SECURITY & MANPOWER PRIVATE LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹10,000 - ₹12,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele calling job

What skills and experience do you need for this Customer Support Tele calling job?
Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹12,000 per month in this Customer Support Tele calling position.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Azamshah Layout, Nagpur.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 2 vacancies for this Customer Support Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Support Tele calling job. No prior experience is required.
What work will you do in this role?
Ans : As a Customer Support Tele calling, you will work on skills like Computer Knowledge, Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Azamshah Layout, Nagpur.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 2 openings.