Tele calling

15,500 - 19,000 /month

Xe Forex Bureau India Private Limited

E 3 Arera Colony, Bhopal

Freshers in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at null. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 15,500 - ₹ 19,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Tele calling job

What skills and experience do you need for this Tele calling job?
Ans : To apply for this Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
How much can you earn in this position?
Ans : You can earn between ₹15,500-₹19,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in E 3 Arera Colony, Bhopal.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Tele calling, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Tele calling job is located in E 3 Arera Colony, Bhopal.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along is ideal for this Tele calling job.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹15,500-₹19,000 per month. This is a Full Time opportunity and has 4 openings available.