Tele calling

35,000 - 40,000 /month*

West Highlander Immigration Consultancy

Sector-34 Chandigarh, Chandigarh

₹3,000 incentives included

2 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at West Highlander Immigration Consultancy. The role offers ₹35,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Tele calling job

Who is eligible to apply for this Tele calling job at West Highlander Immigration Consultancy?
Ans : Candidates should have a Graduate and above qualification for this Tele calling job offered by West Highlander Immigration Consultancy.
How much can you earn in this position?
Ans : You can earn between ₹35,000-₹40,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-34 Chandigarh, Chandigarh.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-5 years of experience can apply for this Tele calling job. Only female candidates can apply.
Where is this job located?
Ans : This Tele calling job is located in Sector-34 Chandigarh, Chandigarh.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹35,000-₹40,000 per month. This is a Full Time opportunity and has 5 openings available.