In the job of a telecaller for stock market and mutual funds, you have to contact customers through phone to provide them information about investing in stock market and mutual funds and motivate them to invest. This job involves both sales and customer service.
Job Description:
Contacting customers:
Contacting potential customers through phone and providing them information about investments.
product knowledge:
Having good knowledge about stock market and mutual funds and answering customer queries.
Accuracy:
Answering customer inquiries accurately and effectively.
Customer Service:
Resolving customer queries and complaints and building good relations with them.
Sales:
Motivating customers to invest and encouraging them to invest.
database management:
Updating and maintaining customer information.
Requirements:
Communication skills:
Ability to communicate effectively and persuade customers.
Sales Skills:
Ability to motivate customers to invest.
Knowledge:
Good knowledge about stock market and mutual funds.
Hardness:
Ability to work persistently and achieve goals.
Customer Service:
Commitment to customer satisfaction.