A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
16,000 - 23,000 /month
Viencee Pharma Science
Anna Nagar, Chennai
Freshers in Customer Support / TeleCaller
ఫుల్ టైమ్
Job Responsibilities
Make outbound calls to existing and prospective customers.
Generate new business leads for third-party manufacturing services.
Explain the company's manufacturing services for Cosmetics, Pharmaceuticals, Nutraceuticals, and Veterinary products.
Understand customer requirements and collect product details.
Follow up with customers regarding quotations, inquiries, samples, and orders.
Maintain strong relationships with existing customers through regular communication.
Coordinate with the marketing, production, purchase, and quality teams to update customers on order status.
Maintain accurate customer databases, call records, and follow-up reports.
Handle customer queries and provide timely responses.
Assist in preparing daily, weekly, and monthly telecalling and lead generation reports.
Participate in exhibitions, promotional campaigns, and lead follow-up activities when required.
Qualification
Any Graduate / MBA (Marketing) / BBA / B.Com/ B.Sc or equivalent.
Requirements
Experience: 1 to 5 Years.
Excellent communication and interpersonal skills.
Strong convincing and negotiation skills.
Basic knowledge of MS Excel, Word, and Email communication.
Ability to build customer relationships and handle follow-ups.
Preferred Skills
Telecalling and Lead Generation.
Customer Relationship Management (CRM).
Appointment Scheduling and Follow-up.
Quotation and Order Follow-up.
Data Entry and Customer Database Management.
Good Communication and Persuasion Skills.
Time Management and Problem-Solving Ability.
Salary & Benefits
Salary: As per experience and performance.
Performance Incentives.
