We are looking for a Tele calling to join our team at Viencee Pharma Science. The role offers ₹12,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Tele calling job
Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a Graduate and above qualification can apply for this Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹20,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anna Nagar, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification can apply for this Tele calling role. No prior experience is required.
Where is this job located?
Ans : This Tele calling job is located in Anna Nagar, Chennai.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
PF
Shift
Day
Contract Job
No
Salary
₹ 12000 - ₹ 20000
Regional Languages
Hindi, Tamil
English Proficiency
Yes
Contact Person
Latha
Interview Address
76, 7th Street, Anna Nagar West, Anna Nagar West, Chennai
A Naukri Group company
LoginHire Local Staff
12,000 - 20,000 /month
Viencee Pharma Science
Anna Nagar, Chennai
Freshers in Customer Support / TeleCaller
Full Time
