Tele calling

Velvorax Software Solution

Position: Telecaller Executive

Responsibilities:

• Handle incoming and outgoing calls professionally

• Explain company services and products to customers

• Follow up with leads regularly

• Maintain customer communication records in CRM

• Convert leads into potential clients

• Coordinate with sales and support teams

• Generate daily call reports and updates

• Handle customer queries and provide proper information

• Maintain positive customer relationships

Requirements:

• Good communication skills

• Basic computer knowledge

• Ability to handle customers professionally

• Follow-up and convincing skills

• Team coordination ability

• CRM handling knowledge is an added advantage

Work Responsibilities:

• Daily lead follow-ups

• Customer data updates

• Appointment scheduling

• Lead status management

• Reporting to team manager

Preferred:

• Experience in telecalling/customer support/sales

• Hindi or regional language communication skills

Important:

Candidates should be active, responsible, and capable of handling customer communication and follow-up processes professionally.

• It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.