Customer Support Tele calling

20,000 - 30,000 /month

Udyoga Talent Solutions

Mylapore, Chennai

1 - 3 years Experience in Customer Support / TeleCaller

16 Openings

Full Time

Job Highlights

Industry Type: BPO

Diploma and above

Females Only

6 days working | Day Shift

Job Description

TELECALLER – EVENT MANAGEMENT (FEMALE PREFERRED)

Location: Mylapore, Chennai

Employment Type: Full-Time

Experience: 1 year to 3 Years

Salary: 20k – 30k

Key Responsibilities:

Client Handling & Follow-ups

• Handle inbound/outbound calls and inquiries from potential clients

• Respond to leads received through website, social media, and marketing campaigns

• Understand client requirements and provide basic information about services

• Share details with the sales team for quotation and further discussion

• Follow up with clients to ensure closure

• Coordination & Support

• Schedule meetings

• Coordinate internally to ensure timely response to clients

• Maintain professional communication with clients at all times

• Data Management

• Maintain accurate records of inquiries and follow-ups

• Update Excel / Air table with client details and call status

• Prepare daily and weekly call reports

• Conversion Support

• Assist sales team in tracking potential clients

• Ensure proper follow-up until booking confirmation or closure

Required Skills & Qualifications:

• 1–3 years' experience in Tele calling / Customer Support / Telesales

• Excellent communication skills in Tamil & English (Hindi will be an added advantage)

• Polite, confident, and professional

• Strong follow-up skills

• Basic knowledge of MS Excel / Google Sheets

• Ability to handle multiple client conversations efficiently

• Organized and detail-oriented

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Tele calling job

What are the eligibility criteria for this Customer Support Tele calling job?
Ans : Candidates should have a Diploma and above qualification with 1-3 years of experience for this Customer Support Tele calling job offered by Udyoga Talent Solutions in Mylapore, Chennai.
What salary is offered for this Customer Support Tele calling job?
Ans : The salary for this Customer Support Tele calling job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mylapore, Chennai.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 16 vacancies for this Customer Support Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 1-3 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Mylapore, Chennai.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 16 openings.