We are looking for a Tele calling to join our team at The Uprising Star. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹35000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Tele calling job
Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Tele calling role.
What is the salary and job type for this role?
Ans : The salary for this Tele calling job ranges between ₹12,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Makarba, Ahmedabad.
How many vacancies are there for this Tele calling job?
Ans : There are 8 vacancies for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What are the key responsibilities of this Tele calling job?
Ans : As a Tele calling, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele calling position is Makarba, Ahmedabad.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹12,000-₹35,000 per month. This is a Full Time job and has 8 openings.