Tele calling

An Automobile Telecaller is responsible for outbound and inbound calls to potential and existing customers, aiming to generate leads, schedule appointments, explain vehicle models and promotions, and drive sales. Key duties include using a CRM system for record-keeping and lead management, building customer relationships, meeting sales targets, and providing excellent customer service by answering inquiries and resolving issues related to vehicles and services. 

Responsibilities

• Lead Generation:

  Contact potential customers (prospects) by phone to introduce new vehicle models, ongoing promotions, and services to generate qualified leads. 

• Customer Qualification:

  Understand customer needs and determine if they are a good fit for available vehicles or services. 

• Appointment Setting:

  Schedule appointments, test drives, or consultations for interested customers with the sales team or service department. 

• Information Dissemination:

  Provide detailed information about vehicle features, specifications, prices, and special offers. 

• Customer Relationship Management (CRM):

  Utilize CRM software to log calls, maintain customer data, track interactions, and manage follow-up activities. 

• Sales Target Achievement:

  Work towards meeting and exceeding daily, weekly, or monthly sales quotas and targets set by the organization. 

• Reporting:

  Compile and submit reports on sales calls, customer interactions, and leads generated to management. 

• Complaint Resolution:

  Handle customer inquiries and address concerns regarding products or services, ensuring a positive customer experience. 

Required Skills and Qualities

• Communication Skills:

  Excellent verbal communication, including persuasive language and active listening. 

• Sales Acumen:

  The ability to convince customers, handle objections, and close sales effectively. 

• Product Knowledge:

  A thorough understanding of the automobile products and services offered by the company. 

• Technical Proficiency:

  Skill in using CRM software and other telecalling tools for efficient data management. 

• Customer Service Orientation:

  Patience, resilience, and a positive attitude to maintain healthy customer relationships. 

• Negotiation Skills:

  The ability to negotiate effectively to secure sales or appointments. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹30000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., TEMPLETON GLOBAL SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 20 Tele calling at TEMPLETON GLOBAL SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Day Shift.