We are looking for a Tele calling to join our team at Swiggy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹35,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Tele calling job
Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹35,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Tele calling job?
Ans : There are 10 vacancies for this Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Tele calling role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Tele calling position is Sindhi Camp, Jaipur.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹18,000-₹35,000 per month. This is a Both job and has 10 openings.