We are looking for a Tele calling to join our team at Swiggy , Blinkit, Zepto. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹30,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Tele calling job
Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Tele calling role.
What salary is offered for this Tele calling job?
Ans : The salary for this Tele calling job ranges between ₹15,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Scheme No 54, Indore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
Where is this job located?
Ans : This Tele calling job is located in Vijay Nagar, Scheme No 54, Indore.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹15,000-₹30,000 per month. This is a Both opportunity and has 25 openings available.