Customer Support Tele calling

18,500 - 35,500 /month*

Swiggy Blinkit

Work from home

₹3,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Work From Home

Full Time/Part Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

All Education levels

All genders

6 days working | Flexible Shift

Job Benefits: Insurance, PF, Medical Benefits

Bike, Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Swiggy Blinkit. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,500 - ₹35,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Tele calling job

What skills and experience do you need for this Customer Support Tele calling job?
Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Tele calling job ranges between ₹18,500-₹35,500 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 50 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Tele calling job?
Ans : As a Customer Support Tele calling, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Pimple Saudagar, Pune.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹18,500-₹35,500 per month. This is a Both job and has 50 openings.