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Customer Support Tele calling

salary 14,000 - 22,500 /month
company-logo
job companySunlight Enterprise
job location Ramesh Nagar, Delhi
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job వివరణ

We are looking for a Tele calling to join our team at Sunlight Enterprise. The role offers ₹ 14,000 - ₹ 22,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Tele calling job

  1. What skills and experience do you need for this Customer Support Tele calling job?
    Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹14,000-₹22,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ramesh Nagar, Delhi.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 10 vacancies for this Customer Support Tele calling role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Tele calling job?
    Ans : As a Customer Support Tele calling, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Ramesh Nagar, Delhi.
  9. Who is the right fit for this Customer Support Tele calling job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Tele calling job.
  10. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹14,000-₹22,500 per month. This is a Full Time job and has 10 openings.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 22500

Contact Person

Megha

ఇంటర్వ్యూ అడ్రస్

Uttam Nagar, Uttam Nagar, Delhi
Posted 2 days ago
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