Tele calling

12,000 - 15,000 /month

Sog Tactical Gear

New Palam Vihar, Gurgaon

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: B2C Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Sog Tactical Gear. The role offers ₹12,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Tele calling job

What are the eligibility criteria for this Tele calling job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience for this Tele calling job offered by Sog Tactical Gear in New Palam Vihar, Gurgaon.
What salary is offered for this Tele calling job?
Ans : The salary for this Tele calling job ranges between ₹12,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Palam Vihar, Gurgaon.
How many vacancies are there for this Tele calling job?
Ans : There is 1 vacancy for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Tele calling position is New Palam Vihar, Gurgaon.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 1 openings.