Customer Support Tele calling

10,000 - 20,000 /month*

Smc Global Securities Limited

Laxmi Nagar, Delhi

₹5,000 incentives included

Freshers in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Smc Global Securities Limited. The role offers ₹10000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Security Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Tele calling role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Tele calling job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Laxmi Nagar, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Tele calling job is located in Laxmi Nagar, Delhi.
Why should you apply for this Customer Support Tele calling job?
Ans : This Customer Support Tele calling job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.