Customer Support Tele calling

10,000 - 18,000 /month

Shree Venkatesha Multi State Coop Credit Society Limited

Kharadi, Pune

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Banking

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Shree Venkatesha Multi State Coop Credit Society Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹10000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹18,000 per month in this Customer Support Tele calling position.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Tele calling job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Support Tele calling, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Customer Support Tele calling job is located in Kharadi, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Tele calling job.
Why should you apply for this Customer Support Tele calling job?
Ans : This Customer Support Tele calling job offers a salary between ₹10,000-₹18,000 per month. This is a Full Time opportunity and has 2 openings available.