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Customer Support Tele calling

salary 8,000 - 25,000 /month*
company-logo
job companyShashi Capital & Wealth Management
job location Old Palasia, Indore
incentive₹5,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Stock Market / Mutual Funds
qualification
12th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 5 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Shashi Capital & Wealth Management. The role offers ₹ 8,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to Stock Market / Mutual Funds. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele calling job

  1. What skills and experience do you need for this Customer Support Tele calling job?
    Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
  2. How much can you earn in this position?
    Ans : You can earn between ₹8,000-₹25,000 per month in this Customer Support Tele calling position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Old Palasia, Indore.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 25 vacancies for this Customer Support Tele calling role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Support Tele calling job. No prior experience is required.
  7. What work will you do in this role?
    Ans : As a Customer Support Tele calling, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Old Palasia, Indore.
  9. Who is the right fit for this Customer Support Tele calling job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution is the right fit for this Customer Support Tele calling job.
  10. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹8,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 25000

Contact Person

Radhika

Interview Address

Old Palasia, Indore, Old Palasia, Indore
Posted 7 hours ago
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