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Tele calling

salary 12,000 - 18,000 /month
company-logo
job companySanta Eventz & Exhibitions Private Limited
job location Mohali Village, Mohali
job experience6 - 12 months Experience in Customer Support / TeleCaller
4 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Telecom / ISP
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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Laptop/Desktop, PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Tele calling to join our team at Santa Eventz & Exhibitions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹12000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Tele calling job

  1. What is the eligibility criteria to apply for this Tele calling job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mohali.
  3. How many working days are there for this Tele calling job?
    Ans: This Tele calling job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Tele calling job?
    Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Santa Eventz & Exhibitions Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Tele calling role?
    Ans: There is an immediate opening of 4 Tele calling at Santa Eventz & Exhibitions Private Limited
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Tele calling job?
    Ans: This Tele calling job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sonia

Interview Address

Plot No.101-102, 1st Floor, M J Shopping Centre, 3 Veer Sawarkar Block, Vikas Marg
Posted 2 days ago
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Job Hai > Jobs in Mohali > Customer Support / TeleCaller Jobs in Mohali > Tele calling