Tele calling

Organization:

Uttar Pradesh Power Corporation Limited (UPPCL)

Job Title:

Customer Support Executive / Call Center Executive

Work Loc : Ashiyana
Interview Loc: Gomti Nagar Lucknow
Work Mode: Work From Office

Employment Type:

Contractual / Third-Party Payroll

🧩 Job Responsibilities:

• Handle incoming customer calls related to electricity services

• Register and resolve complaints, service requests & queries

• Provide accurate information regarding:

  • Power supply issues

  • Billing & payment queries

  • New connections & disconnections

• Maintain proper call logs and complaint records

• Coordinate with internal teams for issue resolution

• Ensure customer satisfaction as per UPPCL guidelines

• Follow standard call scripts and compliance rules

🎯 Skills Required:

• Good Hindi communication skills (basic English preferred)

• Typing speed 15-18wpm

• Polite, patient, and customer-friendly attitude

• Ability to work in rotational shifts (if required)

• Basic computer knowledge

• Ability to handle pressure and high call volume

🎓 Qualification:

• Minimum 12th Pass

• Graduation preferred

• Freshers can apply

💼 Salary & Benefits:

• Fixed monthly salary

• Government project exposure

• Job stability

• Paid training provided

⏰ Working Hours:

• 6 days working

• 1 weekly off

• Shift-based (day / rotational)

📞 How to Apply:

Interested candidates can contact:
📱 [HR Contact Number]
8881000782
8881000603
8881000817
aleena@rudhrawin.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.