Tele calling

telecaller, also known as a telemarketer or phone sales representative, is a professional who communicates with customers via telephone to promote products or services, gather information, or provide support. They act as the company's voice, interacting directly with customers to build relationships, resolve issues, and drive sales or generate leads.

Key Responsibilities of a Telecaller:

Making Outbound Calls:

Telecallers initiate calls to potential customers based on leads provided by the business.

Handling Inbound Calls:

They also manage calls from customers with questions, complaints, or requests for assistance.

Promoting Products or Services:

Telecallers explain the features and benefits of products or services to potential customers, aiming to generate interest and sales.

Gathering Information:

They collect customer data, feedback, and other relevant information to qualify leads or understand customer needs.

Following Up with Leads:

They maintain contact with potential customers to nurture leads and convert them into sales or appointments.

Resolving Customer Issues:

They address customer inquiries, concerns, and complaints, striving to provide satisfactory solutions.

Documenting Interactions:

They keep accurate records of customer interactions, including notes on conversations, follow-up actions, and sales outcomes.

Achieving Sales Targets:

Telecallers are often required to meet specific sales quotas or performance targets.

Maintaining Professionalism:

They represent the company with a positive and professional attitude, even when dealing with difficult customers.

Essential Skills for Telecallers:

Excellent Communication Skills:

Telecallers need to be clear, concise, and effective communicators, both verbally and in writing.

Persuasion and Negotiation Skills:

They should be able to persuade customers, handle objections, and negotiate effectively.

Active Listening Skills:

They need to actively listen to customers to understand their needs and concerns.

Product Knowledge:

They should have a thorough understanding of the products or services they are promoting.

Computer Skills:

Basic computer skills are necessary for using customer relationship management (CRM) systems and other relevant software.

Time Management Skills:

They need to manage their time effectively to handle a high vo

lume of calls and meet targets.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹9000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Royal Consultancy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 10 Tele calling at Royal Consultancy
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Day Shift.