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Customer Support Tele calling

salary 6,000 - 16,000 /month*
company-logo
job companyRishtey Guide
job location Karrhi, Kanpur
incentive₹10,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Telecom / ISP
sales
Languages: Hindi, Marathi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Tele calling to join our team at Rishtey Guide. The role offers ₹6,000 - ₹16,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Support Tele calling role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹6,000-₹16,000 per month in this Customer Support Tele calling position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Karrhi, Kanpur.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Support Tele calling job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Tele calling, you will work on skills like Computer Knowledge.
  8. Where is this job located?
    Ans : This Customer Support Tele calling job is located in Karrhi, Kanpur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 0-7 years of experience is ideal for this Customer Support Tele calling job.
  10. Why should you apply for this Customer Support Tele calling job?
    Ans : This Customer Support Tele calling job offers a salary between ₹6,000-₹16,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 6000 - ₹ 16000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Anjali Singh

Interview Address

70 A JARAULI PHASE-1 NEAR SHREE RAM, Karrhi, Kanpur
Posted 4 days ago

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Job Hai > Jobs in Kanpur > Customer Support / TeleCaller Jobs in Kanpur > Tele calling