Customer Support Tele calling

15,000 - 25,000 /month

Rise2connect Private Limited

Pitampura, Delhi

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Meal

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Rise2connect Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Tele calling job

What skills and experience do you need for this Customer Support Tele calling job?
Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Tele calling position.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pitampura, Delhi.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 25 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Tele calling, you will work on skills like Computer Knowledge, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Pitampura, Delhi.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.