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Customer Support Tele calling

salary 10,000 - 17,000 /month*
company-logo
job companyR.k. Finance Group Services
job location Vijay Nagar, Scheme No 54, Indore
incentive₹2,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at R.K. Finance Group Services . The role offers ₹ 10,000 - ₹ 17,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Tele calling role.
  2. What salary is offered for this Customer Support Tele calling job?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹10,000-₹17,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Scheme No 54, Indore.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 25 vacancies for this Customer Support Tele calling role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Vijay Nagar, Scheme No 54, Indore.
  8. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹10,000-₹17,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 17000

Contact Person

Kuldeep Sharma

Interview Address

Agrasen Square, Indore, M.G. Road, Indore
Posted 10+ days ago
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