We are looking for a Tele calling to join our team at Pratap Infratel Limited. The role offers ₹10,000 - ₹17,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Tele calling job
Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Tele calling role.
What is the salary and job type for this role?
Ans : The salary for this Tele calling job ranges between ₹10,000-₹17,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Alambagh, Lucknow.
How many vacancies are there for this Tele calling job?
Ans : There are 2 vacancies for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Tele calling position is Alambagh, Lucknow.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹10,000-₹17,000 per month. This is a Full Time job and has 2 openings.
A Naukri Group company
LoginHire Local Staff
10,000 - 17,000 /month
Pratap Infratel Limited
Alambagh, Lucknow
Freshers in Customer Support / TeleCaller
Full Time
