Tele calling

13,000 - 16,000 /month

Northern Credit & Collection Business Private Limited

Janakpuri, Delhi

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

फुल टाइम

जॉब हाइलाइट्स

Industry Type: BPO

Graduate and above

All genders

5 days working | Day Shift

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Tele calling to join our team at Northern Credit & Collection Business Private Limited. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Tele calling job

What qualifications and experience are required for this Tele calling position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Tele calling job ranges between ₹13,000-₹16,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Janakpuri, Delhi.
How many vacancies are there for this Tele calling job?
Ans : There are 50 vacancies for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Tele calling position is Janakpuri, Delhi.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹13,000-₹16,000 per month. This is a Full Time job and has 50 openings.