Tele calling

10,000 - 25,000 /month*

Nextgen Finance Services

Raja Park, Jaipur

₹10,000 incentives included

Freshers in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Nextgen Finance Services. The role offers ₹10000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Tele calling job

Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹25,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Raja Park, Jaipur.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Tele calling role. No prior experience is required.
What work will you do in this role?
Ans : As a Tele calling, you will work on skills like Domestic Calling, International Calling.
Where is this job located?
Ans : This Tele calling job is located in Raja Park, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling along is ideal for this Tele calling job.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 20 openings available.