Customer Support Tele calling

15,000 - 20,000 /month

Naye Pankh Foundation

Sisamau, Kanpur

0 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: Education

Languages: Hindi

All Education levels

All genders

Day Shift

Job Description

We are looking for a Tele calling to join our team at Naye Pankh Foundation. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 7 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Tele calling job

What skills and experience do you need for this Customer Support Tele calling job?
Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Tele calling job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sisamau, Kanpur.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 10 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Tele calling job?
Ans : As a Customer Support Tele calling, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Sisamau, Kanpur.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 0-7 years of experience is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.