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Tele calling

salary 15,000 - 15,000 /month
company-logo
job companyNaye Pankh Foundation
job location Sisamau, Kanpur
job experience0 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
Day Shift

Job Description

We are looking for a Tele calling to join our team at Naye Pankh Foundation. The role offers ₹15,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to HR. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 7 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Tele calling job

  1. What skills and experience do you need for this Tele calling job?
    Ans : To apply for this Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary is ₹15,000 per month for this Full Time role.
  3. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sisamau, Kanpur.
  4. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  5. Is this job open for all genders?
    Ans : Yes, this Tele calling job is open for both male and female candidates.
  6. What are the key responsibilities of this Tele calling job?
    Ans : As a Tele calling, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  7. Where is this job located?
    Ans : This Tele calling job is located in Sisamau, Kanpur.
  8. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 0-7 years of experience is ideal for this Tele calling job.
  9. Why should you apply for this Tele calling job?
    Ans : This Tele calling job offers a salary of ₹15,000 per month. This is a Full Time opportunity and has 10 opening available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

7 days working

Skills Required

Domestic Calling, Computer Knowledge, International Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Prashant Shukla

Interview Address

Nishant Internet Cafe P Road Kanpur, Sisamau, Kanpur
Posted 11 hours ago
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