Tele calling

Telecalling Job Description

Job Summary:

We are seeking a proactive and results-driven Sales Telecaller to join our team. The ideal candidate will be responsible for making and receiving phone calls to prospective and existing clients with the primary goal of generating sales, converting leads, and providing excellent customer service. This role requires a persuasive attitude, strong communication skills, and the ability to meet and exceed sales targets.

Key Responsibilities:

Outbound Calling: Initiate contact with potential customers using provided leads and call lists to introduce and promote the company's products or services.

Inbound Call Handling: Respond to incoming calls from clients, addressing their inquiries, providing product information, and resolving any issues or complaints in a professional manner.

Lead Generation & Conversion: Identify and nurture potential sales leads, and actively follow up to convert them into paying customers.

Sales Target Achievement: Consistently meet or surpass daily, weekly, and monthly targets for call volume, sales, and lead generation.

Customer Relationship Management: Build and maintain positive relationships with customers, understanding their needs and recommending suitable solutions.

Data Management: Accurately record and update customer information, call details, and sales outcomes in the company's Customer Relationship Management (CRM) software.

Product Knowledge: Maintain a deep and up-to-date understanding of the company's products, services, and pricing to effectively address customer queries.

Collaboration: Work closely with the sales and marketing teams to align strategies and improve overall campaign effectiveness.

Required Skills and Qualifications:

Experience: Proven experience in a telecalling, telesales, or customer service role.

Communication Skills: Excellent verbal communication, active listening, and persuasive abilities.

Resilience: Ability to handle rejection professionally and maintain a positive attitude under pressure.

Technical Proficiency: Familiarity with CRM software and basic computer applications.

Problem-Solving: Strong problem-solving skills and the ability to think on your feet to address customer concerns.

Time Management: Excellent organizational and multitasking skills to manage a high volume of calls and meet deadlines.

Education: A high school diploma or equivalent is required; a bachelor's degree is often preferred.

• It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹6000 - ₹15000 per month + Incentives that depends on your interview. It's a Part Time job in Ajmer.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., MOVERSTRIP DIGITAL SERVICES LLP.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 1 Tele calling at MOVERSTRIP DIGITAL SERVICES LLP
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Day Shift.