Customer Support Tele calling

22,000 - 45,000 /month

Minsway Solutions Private Limited

St Thomas Mount, Chennai

0 - 6 years Experience in Customer Support / TeleCaller

22 Openings

Full Time

Job Highlights

Industry Type: BPO

10th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Minsway Solutions Private Limited. The role offers ₹22000 - ₹45000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a 10th Pass and above qualification with 0-6 years of experience can apply for this Customer Support Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹45,000 per month in this Customer Support Tele calling position.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in St Thomas Mount, Chennai.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 22 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is St Thomas Mount, Chennai.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹22,000-₹45,000 per month. This is a Full Time job and has 22 openings.