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Customer Support Tele calling

salary 10,000 - 15,000 /month
company-logo
job companyMars Enterprises
job location Laxmi Nagar, Delhi
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Tele calling to join our team at Mars Enterprises. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to any industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Support Tele calling role.
  2. What salary is offered for this Customer Support Tele calling job?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹10,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Laxmi Nagar, Delhi.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 50 vacancies for this Customer Support Tele calling role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-7 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
  7. What does the role of Customer Support Tele calling involve?
    Ans : As a Customer Support Tele calling, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Laxmi Nagar, Delhi.
  9. Who is the right fit for this Customer Support Tele calling job?
    Ans : A candidate having skills like Domestic Calling with 0-7 years of experience is the right fit for this Customer Support Tele calling job.
  10. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Contact Person

Satyam Kulshrestha

Interview Address

Metro Station Laxmi Nagar, D-62, Street No.3, Veer Savarkar Block, Block J, Laxmi Nagar, Delhi, 110092, Laxmi Nagar, Delhi
Posted a day ago
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