Tele calling

10,000 - 15,000 /month

Madhu Industries

Devpuri, Meerut

6+ months Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Job Highlights

Industry Type: B2C Sales

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Macrame Cords Pari. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Tele calling job

What is the eligibility criteria to apply for this Tele calling job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Meerut.
How many working days are there for this Tele calling job?
Ans: This Tele calling job will have 6 working days.
Are there any charges applicable while applying or joining this Tele calling job?
Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Madhu Industries.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Tele calling role?
Ans: There is an immediate opening of 1 Tele calling at Madhu Industries
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Tele calling job?
Ans: This Tele calling job has Day Shift.