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Customer Support Tele calling

salary 8,000 - 10,000 /month
company-logo
job companyMaa Sharda Enterprises
job location Jawahar Chowk, Bhopal
job experience1 - 3 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
Day Shift
star
PAN Card, Aadhar Card, Bank Account, DRA Certificate, CCSS Certificate, CCRM Certificate

Job Description

We are looking for a Tele calling to join our team at Maa Sharda Enterprises. The role offers ₹ 8,000 - ₹ 10,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Post Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 7 days week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Tele calling job

  1. What skills and experience do you need for this Customer Support Tele calling job?
    Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
  2. What salary is offered for this Customer Support Tele calling job?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹8,000-₹10,000 per month.
  3. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Jawahar Chowk, Bhopal.
  4. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 5 vacancies for this Customer Support Tele calling role.
  5. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
  6. What does the role of Customer Support Tele calling involve?
    Ans : As a Customer Support Tele calling, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Jawahar Chowk, Bhopal.
  8. Who is the right fit for this Customer Support Tele calling job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-3 years of experience is the right fit for this Customer Support Tele calling job.
  9. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹8,000-₹10,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

7 days

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 10000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Niraj Kumar

Interview Address

31 New Market main road Bhopal, TT Nagar, Bhopal
Posted 2 days ago
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