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Customer Support Tele calling

salary 25,000 - 37,000 /month*
company-logo
job companyLeela Ghoda Group
job location Raja Ka Taal, Firozabad
incentive₹2,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits

Job Description

We are looking for a Tele calling to join our team at Leela Ghoda Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹ 25,000 - ₹ 37,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support Tele calling role.
  2. What salary is offered for this Customer Support Tele calling job?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹25,000-₹37,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Raja Ka Taal, Firozabad.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 25 vacancies for this Customer Support Tele calling role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Raja Ka Taal, Firozabad.
  8. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹25,000-₹37,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 37000

Contact Person

Samayra
Posted 2 days ago
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