Customer Support Tele calling

25,000 - 35,000 /month

Leela Ghoda Group

Patrakar Puram, Lucknow

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Contract

Skills Required

Domestic Calling

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Hindi

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Medical Benefits

Internet Connection

Job Description

We are looking for a Tele calling to join our team at Leela Ghoda Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹ 25,000 - ₹ 35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support Tele calling role.
What salary is offered for this Customer Support Tele calling job?
Ans : The salary for this Customer Support Tele calling job ranges between ₹25,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Patrakar Puram, Lucknow.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 25 vacancies for this Customer Support Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification are eligible to apply for this Customer Support Tele calling job. No prior experience is required.
What does the role of Customer Support Tele calling involve?
Ans : As a Customer Support Tele calling, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Patrakar Puram, Lucknow.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Domestic Calling is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 25 openings.