We are looking for a Tele calling to join our team at Kesari Exports. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Ecommerce. The role offers ₹15,000 - ₹22,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Tele calling job
Who is eligible to apply for this Tele calling job at Kesari Exports?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Domestic Calling for this Tele calling job offered by Kesari Exports.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹22,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ring Road, Surat.
How many vacancies are there for this Tele calling job?
Ans : There are 10 vacancies for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Tele calling, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Tele calling position is Ring Road, Surat.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-1 years of experience is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 10 openings.