Customer Support Tele calling

18,000 - 20,000 /month

Kabalikrut Group

34D Sector 34 Chandigarh, Chandigarh

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab

Job Description

The role involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Tele calling job

Who is eligible to apply for this Customer Support Tele calling job at Kabalikrut Group?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Tele calling job offered by Kabalikrut Group.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹20,000 per month in this Customer Support Tele calling position.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 34D Sector 34 Chandigarh, Chandigarh.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 50 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is 34D Sector 34 Chandigarh, Chandigarh.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 50 openings.