Tele calling

We are looking for a Tele calling to join our team at K.k. Industries. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹14000 - ₹19800 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.