A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 12,000 /month
Js Consultancy Services Private Limited
Khandagiri, Bhubaneswar
1 - 2 years Experience in Customer Support / TeleCaller
Full Time
making or receiving calls to engage customers, generating sales leads, resolving issues, and providing product info, requiring strong communication, persuasive skills, and CRM use to meet targets, acting as a key link between the company and its clients for sales or support.
Key Responsibilities:
Outbound/Inbound Calls:
Contact potential clients for sales or handle incoming queries, complaints, and support requests.
Lead Generation & Sales:
Promote products/services, identify customer needs, and convert leads into sales or appointments.
Customer Engagement:
Build relationships, provide information, resolve issues, and ensure customer satisfaction.
Data Management:
Maintain accurate records of calls, customer info, and transactions in CRM systems.
