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Customer Support Tele calling

salary 15,000 - 30,000 /month*
company-logo
job companyIdeal Sports Motor Private Limited
job location Mohamadwadi, Pune
incentive₹10,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
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Job Description

We are looking for a Tele calling to join our team at Ideal Sports Motor Private Limited. The role offers ₹ 15,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Tele calling job

  1. What skills and experience do you need for this Customer Support Tele calling job?
    Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
  2. What salary is offered for this Customer Support Tele calling job?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹15,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mohamadwadi, Pune.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 5 vacancies for this Customer Support Tele calling role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
  7. What does the role of Customer Support Tele calling involve?
    Ans : As a Customer Support Tele calling, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Mohamadwadi, Pune.
  9. Who is the right fit for this Customer Support Tele calling job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Customer Support Tele calling job.
  10. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 30000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Team HR

Interview Address

Hadapsar, Pune, Hadapsar, Pune
Posted 2 days ago

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